Privacy Policy
Effective Date: October 26, 2026
Inspus Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you use Lucky Defense Heroes (the "Game") and its related services.
By using the Game, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the Game.
1. Information We May Collect
Depending on the features you use, your device, your consent choices, and the services enabled in the Game, we or our service providers may collect the following categories of information:
- Account information: Information associated with a sign-in method, such as a user identifier and, where provided by the sign-in provider and permitted, your name or email address.
- Game and usage data: Game progress, gameplay events, session information, feature interactions, and diagnostic or performance data.
- Device and technical information: IP address, device type or model, operating system and version, app version, language, configuration, and other technical identifiers.
- Advertising and attribution data: Advertising identifiers, ad interaction information, and campaign attribution information, where applicable and permitted.
- Crash and error information: Error reports, diagnostic logs, timestamps, and technical information needed to investigate failures and improve stability.
- Support communications: Information you voluntarily provide when contacting us for assistance.
- Purchase information: Transaction or purchase status information when necessary to validate purchases, deliver items, prevent fraud, or provide support. Payment credentials are generally handled by the relevant payment provider rather than by us.
The information actually collected depends on the Game's current implementation and the third-party services enabled. We do not intend to collect every category listed above from every player.
2. How We Use Information
Information may be used to:
- Provide, operate, and maintain the Game.
- Save and restore game progress and account-related data.
- Authenticate users and provide account-related functionality.
- Process or validate purchases and deliver purchased content.
- Display and measure advertisements where applicable.
- Analyze gameplay and service performance.
- Detect errors, abuse, fraud, cheating, and security incidents.
- Respond to support requests and communicate service updates.
- Meet legal obligations and enforce our applicable terms.
3. Sign-In and Account Services
The Game may offer sign-in or account features provided by third parties, such as Google or Apple, if enabled in the version you use.
When you choose a sign-in provider, that provider may process information under its own privacy policy. We may receive information made available through the sign-in process, such as a provider-specific account identifier and, where authorized, your name or email address.
We use account-related information to authenticate you, associate your account with game progress, and provide related features. The information made available depends on the sign-in provider, your choices, and the permissions granted.
4. Advertising and Analytics
The Game may be supported by advertisements and may use analytics or attribution services to understand usage, measure advertising performance, prevent invalid activity, and improve the Game.
Depending on the services enabled, advertising or analytics providers may collect device identifiers, IP addresses, usage events, ad interactions, diagnostic information, or other information described in their own privacy policies.
Advertising personalization and tracking may be subject to applicable consent requirements and the privacy settings available on your device or within the relevant service. Where required by law, we will request consent before engaging in processing that requires it.
5. Third-Party Services
The Game may integrate third-party services for platform functionality, authentication, advertising, analytics, notifications, purchases, and related purposes. Depending on the current version and configuration, these services may include:
- Google Play Services
- Google Firebase services
- Google AdMob
- Pangle
- AppLovin
- AdColony
- Facebook Audience Network or other Meta services
- Unity Ads
- Vungle
- Xsolla
- OneSignal
- Tenjin
- GameAnalytics
- Singular
- Aarki
This list reflects services that may be relevant to the Game and is not a guarantee that every service is active in every version. Please verify the current software development kits and integrations before publishing this policy.
Third-party providers process information under their own terms and privacy policies. We encourage you to review the policies of services that are used by the Game.
6. How We Share Information
We do not disclose personal information indiscriminately. Information may be shared, as necessary and subject to applicable law, with the following categories of recipients:
- Service providers: Companies that support hosting, authentication, analytics, advertising, notifications, customer support, security, or payment validation.
- Platform and payment providers: Providers needed to operate platform features and complete or validate transactions.
- Legal and safety recipients: Authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, or the security of the Game.
- Business transfers: A successor or relevant parties in connection with a merger, acquisition, reorganization, or transfer of business assets, subject to applicable legal requirements.
7. Data Retention
We retain information for as long as reasonably necessary to provide the Game, maintain game progress and account functions, address support issues, protect against abuse, resolve disputes, and comply with legal obligations.
Retention periods vary by data type and purpose. Information may be retained for a limited additional period in backups, security logs, or records that must be maintained by law. When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it in accordance with applicable requirements.
8. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no electronic storage or transmission method can be guaranteed to be completely secure.
9. International Data Transfers
We and our service providers may process information in countries other than the country in which you live. Those countries may have data protection laws different from those in your jurisdiction. Where required, appropriate safeguards will be used for international transfers.
If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us at help@inspus.net. We will review the request and take appropriate action as required by law.
10. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing.
You may also be able to manage advertising or tracking choices through your device settings, platform settings, or consent tools presented in the Game.
To submit a privacy request, contact help@inspus.net. We may need to verify your identity or account ownership before responding. Some information may be retained where permitted or required by law, or where necessary for security, fraud prevention, or dispute resolution.
11. Account or Data Deletion Requests
If you wish to request deletion of your account or personal information associated with the Game, contact help@inspus.net and describe your request. Please do not include passwords or other sensitive authentication credentials in your email.
We will review and process valid requests in accordance with applicable law. Deletion may not immediately remove information held independently by third-party providers, and certain records may need to be retained where legally permitted or required.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the Game, our practices, third-party services, or applicable law. When we make changes, we will update the effective date shown at the top of this page. Where required, we will provide additional notice or obtain consent.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information in Lucky Defense Heroes, please contact us:
Inspus Inc.
Email:
help@inspus.net